Cricket fans parented Virat Kohli ???

Within moments after Virat Kohli got out in the India vs Australia semifinals match, social media was flooded with jokes about him, his ads and his personal life. Many started blaming Anushka and concluded that his relationship with her was the reason behind his bad performance. There were many reactions and counter reactions from all sections of the social media.

One of the jokes that went viral was regarding his ad which says “Virat, I want you here in 5 minutes”. These kinds of jokes  are common. Even in advertisement with Ranbir (Pepsi), when Virat asks “main kya karoon Aunty?”, he was told “Tu ad shad na kiya kar beta, apne game pe dhyan de”. It is all part of fun.

But somewhere the pun has crossed the sportive limits. Our society’s natural instincts came forth. As many in social media rightly pointed out, this episode shows our casual approach towards women. Majority of the men who go behind women, take no time in blaming them for anything wrong. Discredit is usually given very generously to them. But the point of this article is something else.

For me, this episode has brought out some other important issue – that of ‘parenting’. Indian parents in general underestimate the multi-tasking capability of their children. They think that any involvement in extracurricular activities will ruin student’s studies. They are also apprehensive about their kids having too many friends. This is one of the main reasons for very meager participation of children in sports and arts. (Though the situation is improving now, it is still a long way to go)

I believe that our reaction towards cricketers’ performances reflected similar kind of parental no confidence. We expect them to perform and for some reason if they did not, immediately we tend to blame on their extracurricular. If some player is getting married or just had a baby – we might not blame these situations for their under performance. Why so? - Because they are acceptable to our parents and the society in general. Also, parents create ‘end of the world’ and ‘do or die’ situations for kids sometimes and react violently if they fail. Similar was the reaction when Indian fans threw bottles, chappals at our players in 1996 world cup semis?

Ads, personal life, IPL and many others will definitely have an effect on the players but both positively and negatively. When fans relate to these only negatively, I feel they are trying to parent the players just the way they themselves were parented. Was that what happened with Virat? We had too high expectations from him in this series, failing which fans parented him in the typical Indian parents’ way. Didn’t they?

e-solutions -- Effective solutions ???

The Union government launched a new initiative, Twitter Samvad a few days ago to enable and keep the government-citizen conversation going. This government’s determination towards e-governance was evident in ‘Digital India’ initiative - to build infrastructure, deliver services electronically and spread digital literacy. Even the previous government and a few state governments enthusiastically took up e-delivery of certain services and grievance redressal through social media. Of course, we all should hope that a day would come soon where most people will have devices to click, know where to click and that the governments would only be a click away from citizens.

Definitely, this is an ambitious target and it is a huge transformation from the present. As of now, there is only around 20-25% internet penetration in the country. This is least of our problems. The transformation from traditional to digital poses two major challenges. First, newly built service delivery/grievance systems should only ease the processes instead of complicating them. Second, the implementing agencies should be ‘willing to’ and be ‘able to’ deliver electronically.

The both of these are very vital issues – system and personnel. IRCTC though made ticket booking easy, issues like server errors, peak hour traffic, tatkal booking made user’s life difficult. This gave way to many unauthorized agents, fraudsters who took advantage of the loopholes and looted both the government and the passengers. And, most of the implementing personnel are still e-illiterates. The systems being built are beyond their capacity to comprehend. They might be having basic knowledge, but definitely not problem solving ability.

In addition to these, there are two more issues that are prominent, rural-urban divide and side lining of traditional grievance redressal mechanisms. Rural urban divide not just with respect to infrastructure, e-literacy but the very kind of service delivery and grievances arising are very different for rural and urban. The recent initiatives of participatory governance (mygov, twitter samvad) and grievance redressal mechanisms caters only to that 20-25% who use internet. This too is required especially as internet users are increasing year on and expected to reach around 40-50% by 2050.

However, the rural India needs more customised approach, though technology can still play a major role. Bangalore electricity board, Police are very active on facebook and twitter to not only keep people in the loop but also for grievance redressal. Two things help smoothen grievance redressal process through social media. One, ease of access in raising the complaint as it is just a click away. Two, doing so in the presence of many co-users and officials improves transparency and gives strength to the complaint. Rural areas rate zero on ease of access indicator; and access to wider audience is also limited to the people around and local officials. This way, the overall power a village has is lesser compared to its urban counterpart. Also, the fear of losing access to goods and services takes over the urge to raise a grievance.

The opportunity and transaction costs for public participation in governance or in getting their grievances redressed are higher in rural compared to urban. Opportunity costs include – daily wages for wage labourers, a day’s work for agriculturists etc. Transaction costs include – transportation charges for repeated visits to public authorities, time spent and the fear of losing the delivery itself for any complaint would invite the wrath of local officials.

To bypass all these, e-initiatives would have worked to an extent at least in an ideal situation, where the required infrastructure is available and e-literacy levels are high. That is not the case though, not only in rural but in most of the urban areas. So, it would be wiser to work on other forms of improving service delivery and grievance redressal mechanisms than waiting for ideal e-situations to develop.

A single window grievance centre for all grievances in every gram panchayat should be a good thing to start with. The application form should be treated as a complaint-cum-RTI application. Hence, the complaint should get a reply for the grievance raised within 30 days like in RTI. This has two advantages. One, many who would not have heard of the powerful tool called RTI, can take advantage of it easily. Two, government-citizen interaction improves, time bound redressal is assured and accountability of public authorities towards people increases.

In many of our states, (and even Union government’s) legislations for time bound service delivery of goods and services were enacted. They all have either two or three tier appeal authorities – at district, state/centre. Even the first appeal and second appeal be allowed to be given at the GP level at the single window grievance cell. Only a single format form for all grievances will eliminate all confusions and let people utilise the opportunity and get services delivered. They may be given a receipt as in RTI and charged a minimum fee. On the question as to who should be running the grievance cell can be debated. Nevertheless, it should be an independent body with very less stakes in the day-to-day administration.

The process should be as simple as the one laid down by Supreme Court in case of a PIL. It said a postcard would suffice. Our huge postal network can come in handy in strengthening the grievance system. If the locality has sufficient levels of e-literacy or even otherwise, user friendly interactive kiosks which record the grievances instantly can be set up.

In this digital era where everything seems to be easy to be implemented in an e-way through technology, it is important to strengthen traditional ways of grievance redressal. Though PM is trying to take utmost use of the radio network and rejuvenate it, it has been a one-side affair so far. To get more inputs from people, setting up of community radios may be encouraged, which works the same way as a social media, (people generated content, shared across a community but specific to a geographic location) but without internet. This government managed to build a good narrative around ‘digitizing India’. Similar focus should be given to all weather grievance redressal at everyone’s doorstep – digital or non-digital. 

Should we cooperate or non-cooperate ?

Cooperation and non-cooperation are like two sides of the same coin, both are needed but only in the right contexts. The non-cooperation movement during 1920-22 led by Gandhi had not only played a significant role in Indian freedom struggle but also laid down some important principles for functioning of a democracy. In his June 22^nd 1920 letter to the Viceroy, Gandhi had asserted the right recognised ‘from time immemorial of the subject to refuse to assist a ruler who misrules’.

The words ‘subject’, ‘assist’ and ‘misrule’ in this sentence need to be marked. Their meanings and interpretations in independent India are blurred. Firstly, we are not subjects anymore yet we need to answer the question as to whether we are citizens in the true sense. Secondly, in a democracy, we ourselves are responsible to choose our representatives (not rulers). Thus we no longer have to assist them but we cooperate. Thirdly, we do not have a consensus on what is misrule. What was misrule yesterday is taken to be genuine today.

A true democracy would give its citizens their due rights and entitlements and in turn, a true citizen would cooperate with the government in right doings and non-cooperate in the wrong ones. This would keep the misrule in check. Achieving this is not as simple as it sounds. It is an intricate web of cooperation and non-cooperation between the government and citizens, within government, within citizens etc.

Across these varied nexuses, abetting has become the norm and any kind of non-cooperation is strangled. Every effort is made to punish those who do not cooperate. First, the “rights” are given to people freely through legislation and then they are to be “bought” with bribe. There is a whole chain of cooperation starting from the beneficiary at the bottom to the highest official. The internal chain of co-operators also has external political, business links, which further complicate the web of nexuses.

At the slightest hint of non-cooperation, the entire web turns against as we have seen in the case of D.K.Ravi, Karnataka bureaucrat recently. In 2012, a 30-year-old IPS officer Narendra Kumar was crushed to death in MP for fighting the stone mining mafia. Another dedicated officer Satyendra Dubey was shot dead for exposing financial irregularities in golden quadrilateral project. These are only a few instances. Frequent transfers, political interventions are other tactics used to punish the ones who hinder the business as usual.

Non-cooperation not only in bureaucracy but outside of it too is treated equally brutally. Here again the organised cooperation among multiple stakeholders work against those who do not cooperate. RTI activists, who have been striving to make the system transparent and accountable, were either killed or ostracised. Recently, women’s rights activist Sunita Krishnan’s car was attacked after she uploaded rape videos to shame the rapists. Irom Sharmila’s, is another classic case, who is charged with an attempt to commit suicide for her non-cooperation through a 14 year long hunger strike.

So, it seems as a society we are failing to protect the honest and upright who raise their voice against wrong doings. On the other hand, we are getting more and more comfortable in cooperating where we should not be. Because of the complexities of the myriad rules and regulations, huge delays in the system, for all practical purposes we cooperate with bribe takers, the corrupt and the middle men. In getting a driving license or a passport or a train reservation there is more incentive to cooperate with the wrong to get things done.

As Gandhi said, it becomes our right to refuse the misrule but atleast in the short run, it goes against the one who refuses. The larger worry is that the society is slowly embracing and preferring to encourage the wrong than to non-cooperate with them. For instance, one of the reasons for prevailing of vote buying during elections, is ‘vote selling’. A voter is willing to take money and sell his vote away. I am not totally blaming the voter.  For him, may be it is better to accept whatever he gets now, as he is not sure what he would get after elections. But there are a section of voters who are opportunistic and so cooperate with the corrupt.

Both cooperation and non-cooperation are continuous processes, the former gives immediate returns and the latter long term ones. Encouraging the wrong once started, becomes a habit and gets imbibed in the culture, and makes it difficult to change the course later. Non-cooperation is a continuous struggle, at every level. It is so difficult that even someone of Gandhi’s stature was able to do it on a mass scale only once. Yet at individual level he never cooperated with what he truly believed to be wrong. The moments of mass actions do come, but come very rarely, at an appropriate time when things are conducive. Yet we should not underestimate the power of a few, who stand against the huge tide of organised and unwanted cooperation. As Margaret Mead said “Never believe that a few caring people can’t change the world. For indeed that’s all who ever have”.

The Black - Forever Bright !

Black is as underestimated as colours are overestimated. Our incapacity to appreciate darkness, or rather face darkness, renders our lives incomplete.

It is the ‘day of colours’ today celebrated as ‘Holi’ in India and what other occasion would be more apt to reflect upon “black”. Black is a fascinating colour (if I may call it a colour, though it is not any one colour) with various shades. Science says black is a result of absorption of all light. It has all colours in it. It has everything, yet nothing. In spite of it absorbing all colours, we see nothing since it reflects nothing. Black has its own difficulties, lighter and darker shades since its inception on this earth.  

Over the centuries, black came to be associated with evil, death, unknown, taboo etc. Black magic, black comedy, black box, black day, black mail – are a few to mention. Of course, this is mostly a western notion of black. Its interpretation may differ in different cultures. Nevertheless, black is as underestimated as colours are overestimated. It did not get its due appreciation. We are too fascinated with the brightness of the world around us and yearn for colours. Our incapacity to appreciate darkness, or rather face darkness, renders our lives incomplete. Just as not all that glitters is gold, not all that is black is bad. Though there are many who love black; the fashion industry, Hollywood and Bollywood making the most out of its elegance, black is much deeper than what we tend to see. 

Life begins in the darkness of the womb of a mother. When we shut our eyes black is all that we see. There is no moon light without the darkness of the night. All the colours in the world put together, cannot match the beauty of a firefly in the dark. Darkness blurs the artificial barriers we humans built to differentiate and discriminate among ourselves. Darkness is egalitarian; it does not care about complexions, whereas colours are partial. The darkness of the night lulls the soul and gives us peace. Most importantly, the existence of darkness is the reason we are able to appreciate the so-called ‘colours’ so much.

Then why don’t we celebrate black? Why isn’t there a festival of darkness/black? Why should any bad day be a ‘black day’? Why should anything unknown including the ghosts and devils be associated with the darkness? Why all the taboos are black – as in black comedy? Why a black cat is a bad omen in many cultures?

I think it is because we sleep through darkness rather than exploring it. Not just in the literal sense of sleeping during the nights but we tend to silence various forms of darkness. We are afraid to face the darker side of our own self, thus giving way to hypocrisy. Mothers try to hide the worse qualities of their children. A society tries to cover its collective wrongs and project itself as something different. If we do not know anything, we put it in a black box. If we do not want anything, we put it in a black spot. This tendency of segregation is not allowing us to face the life to its fullest. That is why we find the need to ban so many things or black out so many ‘unwanted’ things.

We should remember that except for the natural darkness or absence of sun light, rest all forms of darkness we associate with black is purely a human creation. We associate grief to black, in order to highlight that grief is unwanted, uncalled for and undesirable. True, who would want to grieve? But grief is grief in the first place because we created something called happiness and value it more than grief. In addition, we falsely associate colours with happiness and black with grief, and try to avoid it, though both are our creations.

Black is for experimenters. It has every colour absorbed in it. Only those who experiment with it will be able to find different colours in it. It has everything yet reflects nothing. It is one’s own willingness to see through it, and face it, which reveals various shades of it. Black will remain that abstract nothingness which doesn’t give any concrete answers to our life questions. However, for those who look through and experiment with it will see its colours unleashing. Those shall realise that black is much beyond the superficial colours which reflect one single light. For them, black is confidence, black is elegance, black is bright and black is light. It is not that simple to comprehend ‘nothing’. History shows only a few were able to celebrate the darkness, celebrate the black and add more shadows to complete one’s life.